FAQ

Q. How much space will I need?

Our kiosk on site gives a brief description of the different size units that we offer and what each unit can accommodate.

 

Q. What’s the best way to pack up boxes and containers to place into storage?
Fill containers to capacity. Partially full or bulging cartons may tip or collapse. Heavy items like books or tools should be packed in small boxes so they are easy to lift. Protect your fragile goods with packing (i.e. , bubble wrap) and place them near the top of your storage space. Label boxes. Take home a list of your labeled boxes for easy reference when you need to locate your goods.

 

Q. Is there any particular way to arrange my things in my storage space?
Pack the storage space carefully. Leave air space around the
perimeter to aid ventilation.  Leave a walkway to the rear of your space for
easy access. Use all the space available, including the height, and place
frequently used goods near the door.

 

Q. What items shouldn’t be placed into storage?

Do not store food or other perishable items which could decay or
attract insects or rodents. Also, do not store flammable or toxic items in
your unit including paints and solvents.

 

Q. Can I store appliances in my storage unit?

A refrigerator or freezer should be thoroughly dry and stored with its
door slightly ajar. Some goods can be stored inside large appliances and
boxes can be stacked on top of stoves, refrigerators and freezers. Make
sure that stoves and cooking equipment are cleaned before they are stored.

 

Q.Where is the office located and what are the office hours?
A. Our office is located at 1101 N. Redmond Road, Jacksonville, Ar 72076.
Our office hours are Monday-Friday, 8:00AM-4:30PM, excluding major holidays.

 

Q. What other things should I be aware of when storing and utilizing my storage space?

Here are a few more tips:

 

Bicycles and other metal items: To retard rust, wipe all metal
surfaces with a rag containing a few drops of machine oil.

 

Books and documents: Pack books flat to protect their spines. Do not
place boxes directly on concrete floors, but use pallets or skids to prevent
moisture. Use packing to fill out empty pockets in the boxes. Do not pack
fragile items in the same box with books and do not overload.

 

 

As you are leaving your unit, make sure your lock has been properly closed.

 

 

Very important – Keep your key or combination in a safe place.